Privacy Policy
Last Updated: 23 January, 2024
This Privacy Policy explains how KOLAB collects, uses, and discloses your personal information when you visit our website www.kolabcollection.com (the “Website”) or any mobile applications we may develop (together, the “Services”). This policy supplements our Terms of Service, which govern your use of the Services. By using and accessing the Website or registering and/or making purchases on the Website, you accept the terms of this Privacy Policy.
The Website is operated by KOLAB Ltd. The words “user”, “you” and “your” in this Privacy Policy refer to a user of the Website.
Information We Collect
We collect personal information you provide directly to us, information collected automatically, and information from other sources:
Information you provide:
- Identifiers like name, mailing address, email, phone number, payment info
- Demographic info like age, location
- Commercial data like order and purchase history
- Demographic info like age, location
- Commercial data like order and purchase history
Automatic collection:
- Device data, identifiers, IP address, browsing history
- Usage data like page visits, clicks, time on site
- Geolocation data
- Usage data like page visits, clicks, time on site
- Geolocation data
Other sources:
- Social networks if you link your accounts
- Marketing partners and advertisers
- Marketing partners and advertisers
How We Use Information
We use your personal information for business purposes including:
- Processing orders and delivering products
- Providing customer service
- Personalizing content and improving our services
- Marketing and advertising our products
- Analyzing site usage and performance
- Securing our Services and preventing fraud
- Providing customer service
- Personalizing content and improving our services
- Marketing and advertising our products
- Analyzing site usage and performance
- Securing our Services and preventing fraud
We collect and use personal information only where we have an appropriate legal basis to do so such as:
- Completing your requested transactions
- Upon your consent to do so
- Our legitimate interests to operate, improve and market our Service
- Upon your consent to do so
- Our legitimate interests to operate, improve and market our Service
Where We Store Your Information
Your information will be collected and stored in Shopify's secure data centers.
Sharing Your Information
We will not sell or otherwise disclose your information, except as described in this section and other relevant sections of this Privacy Policy.
- We may retain third party service providers in order to process your data in connection with the services provided on the Website (e.g., shipments, processing payments, logistics services, IT support, customer service or marketing communications). Third parties who perform these operations are only permitted to use the information provided to them to perform their function and for no other purpose. Please contact us at support@kolabcollection.com to receive a full list of third-party providers who may receive your information.
- In the event there is a change in the corporate structure of KOLAB Ltd including, without limitation, by merger, consolidation, sale, liquidation, or transfer of substantial assets, we may, in our sole discretion, transfer, sell or assign users’ information collected on and through the Website to one or more affiliated or unaffiliated third parties or successor in interest.
- We may disclose a user’s information when required to do so to comply with applicable law or legal process or to respond to a request from law enforcement authorities. We may also provide your information where necessary for the defense of legal claims or for fraud prevention purposes.
- In the event there is a change in the corporate structure of KOLAB Ltd including, without limitation, by merger, consolidation, sale, liquidation, or transfer of substantial assets, we may, in our sole discretion, transfer, sell or assign users’ information collected on and through the Website to one or more affiliated or unaffiliated third parties or successor in interest.
- We may disclose a user’s information when required to do so to comply with applicable law or legal process or to respond to a request from law enforcement authorities. We may also provide your information where necessary for the defense of legal claims or for fraud prevention purposes.
Links to Third Party Sites
The Website contains links to third party websites, which we do not operate, control, monitor, endorse or guarantee. This Privacy Policy does not apply to the collection and use of information by such third party websites. We suggest that you carefully read the privacy policy and other policies of all third party websites.
We provide hyperlinks to third party websites only for the convenience of our users and is not a recommendation that users access such third party websites. We do not guarantee the services or goods provided and sold by such third party websites to Internet users. YOU AGREE THAT YOUR USE OF ANY THIRD PARTY WEBSITE IS AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY KOLAB LTD, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR NONINFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL KOLAB LTD BE LIABLE FOR DAMAGES ARISING FROM ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY WEBSITE OR FOR ANY INFORMATION APPEARING ON THIRD PARTY WEBSITES.
Information Collected from and/or Shared With Social Media Sites:
When accessing the Website through a third party social media site and/or application, we may access some of your information from your social media account, such as name, email address, profile picture, location, friend list, posts and/or likes. Please note that some aggregate information, that does not personally identify you, such as content viewed on the social media site/application, may also be collected by us if you access the Website through a third party social media site.
Your Choices and Rights
Marketing Communications: You can opt out of receiving promotional emails by clicking on the Unsubscribe hyperlink at the bottom of our promotional emails or contacting us at support@kolabcollection.com. You can expect to continue receiving transactional messages related to orders and account management.
Accessing, Updating, Deleting: You can access, change, or delete your data by emailing us your request at support@kolabcollection.com.
California Resident Rights: If you are a California resident, you have the right to request information about how we have shared your information with third parties for direct marketing purposes. You also have the right to request deletion of your personal information under the California Consumer Privacy Act. To submit a request, please contact us at support@kolabcollection.com.
Security of Your Information
We implement administrative, technical, and physical security measures to help protect your personal information. However, no security measures can completely eliminate risks of unauthorized access or use. We are not responsible for unauthorized access beyond our control.
Retention of Personal Information
We retain personal information as necessary for the purposes outlined in this policy, as required by law, or as appropriate for other business purposes.
Children's Privacy
While we do not sell products or services for purchase by children, we may sell children’s products or services for purchase by adults. If you are under 18 years old, you may use the Website only under the supervision of a parent or guardian. In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect, solicit or use personal information of children under the age of 13 provided without parental consent. Should we become aware that a user under the age of 13 has registered without verifiable parental consent, any such information will be deleted.
Changes to this Policy
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website along with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at support@kolabcollection.com.